Do I need to book the activities in advance, or can I do it upon arrival?
Answer: You can do either. However, we recommend booking in advance through our website to ensure your spot, especially during peak hours.
Do I need a round-trip flight or I can benefit from the offer with aon a one-way flight?
Answer: You can request the Bogotá stopover service for round-trip and one-way flights. If you book a round-trip, you can enjoy the Stopover on both legs of your journey.
How can I get more information during my layover?
Answer: Visit the tourist information point at the airport or contact our support team via WhatsApp, email, or social media. We are here to help!
Is the program available day and night?
Answer: Yes. We offer daytime and evening activities depending on the length and timing of your layover: from cultural walks in the morning to themed dinners at night.
What happens if my connecting flight is delayed?
Answer: We recommend planning your experiences in advance. If your itinerary changes, you should contact the tour or experience provider to reschedule or cancel your reservation.
Is it safe to leave the airport and explore Bogotá?
Answer: Yes. Bogotá is a modern and safe city for tourism. Stopover Bogotá works with certified tour operators and offer pre-designed routes and experiences.
Is the program available in all languages?
Answer: Currently, the staff and materials are available in Spanish and Ensglish. However, the city and tour operators offer guides and experiences in several languages.
Can I leave my luggage at the airport while exploring the city?
Answer: Yes. El Dorado Airport offers a storage service, so you can enjoy Bogotá more comfortably. If you need to store your luggage at the airport, you can find more information at https://eldorado.aero/en/servicios/guarda-equipaje.
How much does it cost to participate in Stopover Bogotá?
Answer: There is no additional cost on the flight ticket. Services and/or activities may have an extra fee, which includes discounts and special benefits.
What activities are available during Bogotá Stopover?
Answer: You can enjoy discounted tours through the historic center, museum visits, gastronomic experiences, bike rides, shopping for handicrafts and items in luxury stores, and much more.