Travel safely: tips and recommendations

• If you have any concerns, you can seek guidance from the security personnel at El Dorado Airport or the Airport Police, whose personnel are duly uniformed and identified Airport Police, whose personnel are duly uniformed and identified. 
• For your comfort and safety, we recommend that you carry valuable items such as computers and jewelry in your luggage. 
• Asonal Equipajeros is the organization authorized by El Dorado Airport to lend luggage carts; its staff is duly uniformed and identified.

In case of emergencies you can contact the following lines:

• Single emergency line: Dial 123 from your cell phone. 
• Fire Department: Dial 119 from your cell phone.
• Red Cross: Dial 132 from your cell phone.

If you need to file a report, you can contact:

Contract your packages and tourist services of lodging, guide and transportation, with authorized companies, verifying that they have RNT (National Tourism Registry).

Plan in advance the places, routes, events or tourist attractions you are going to visit. 

Buy your tickets to enjoy the tourist attractions and events of the city, on the official websites or at the ticket offices, with authorized personnel. 

Keep in mind these top 10 safety recommendations:

Bogotá has several tourist information points where visitors can obtain maps, brochures, and travel advice. These points are strategically located in places such as El Dorado Airport, La Candelaria, and other tourist attractions.

The Tourist Information Points are designed to guide and support visitors during their stay in Bogotá, offering city plans and directions on how to get around. Currently, the capital has eight of these establishments:

1. Monserrate Tourist Information Point